No support from Rapido after near-fatal accident: Bengaluru woman

Bengaluru woman speaks about her near-fatal accident and lack of support from Rapido.

Bengaluru: A 32-year-old Bengaluru-based interior designer has alleged that a routine bike taxi ride turned into a life-threatening ordeal, leaving her with severe injuries, mounting medical bills exceeding Rs 20 lakh and an ongoing battle for compensation. She has now announced plans to approach the consumer court, accusing the ride-hailing platform of failing to provide adequate support after the accident.

Sani Krishna, originally from Kerala and currently working in Bengaluru, said the accident occurred on June 17 while she was travelling to her office in Domlur from Byrasandra using a bike taxi booked through the Rapido app. She said the motorcycle travelled barely a kilometre when the rider allegedly attempted to overtake a tractor near Bagmane Tech Park.

Krishna claimed the risky manoeuvre caused the two-wheeler to lose balance, throwing her onto the road, where she was allegedly run over by the tractor. The impact left her with multiple critical injuries, requiring emergency medical attention.

Following the accident, Sani was initially admitted to a hospital in Bengaluru before being shifted to Manipal Hospital, where she underwent several surgeries. She was later moved to Mithras Hospital in Kozhikode, Kerala, to continue treatment and rehabilitation.

Shares experience on Instagram

Sharing her experience through a video on Instagram, Krishna alleged that the company’s much-publicised women’s safety commitment failed when she needed it the most. She claimed that despite issuing a legal notice, the company responded only through automated emails, directing her to an insurance claims process instead of offering direct assistance.

According to Krishna, the insurance cover available through the platform was limited to Rs 1 lakh, leaving her to bear the overwhelming cost of medical treatment on her own. She also alleged that several other users had contacted her after her video went viral, claiming they too had struggled to receive adequate support following accidents involving bike taxi services.

Rapido says in touch with victim, she denies

The viral social media posts triggered widespread public reaction, with thousands expressing support for Krishna and calling for stronger passenger safety measures and greater accountability from app-based mobility platforms.

Responding to the allegations, Rapido stated that it was in touch with Krishna regarding the incident. However, she disputed the company’s claim, maintaining that meaningful assistance had not been extended and reiterating her decision to pursue legal action before the consumer court.

Get the latest updates in Hyderabad City News, Technology, Entertainment, Sports, Politics and Top Stories on WhatsApp & Telegram by subscribing to our channels. You can also download our app for Android and iOS.


Comments

Post a Comment

Popular posts from this blog

Congress groomed me not to sit at home: Shivakumar

Image
Bengaluru: Karnataka Deputy Chief Minister D.K. Shivakumar said on Wednesday that the party has groomed him since 1989 not to sit at home. Speaking to media in Bengaluru, Shivakumar, when asked if he has gone to Delhi to retain his position as the state president, Shivakumar said: “No. It’s bogus, all are planted stories. The party has made me the state’s president for five years. It gave me the Deputy Chief Minister post and has groomed me since 1989 by making me a minister then. Does the party want me to sit at home after empowering me?” Shivakumar said, adding that ‘no matter in which position I am, I will be there for the party.’ Also Read Gear up for 2028 assembly elections, DK Shivakumar calls upon Congress workers He further emphasised targeting his opponents within the party, “I have been called to Kerala, Tamil Nadu, Telangana, Assam, Bihar, Himachal Pradesh, Delhi, Assam, Andhra Pradesh states. Will they others?” When asked will Congress fight the next Karnataka ele...
Read more

Infosys lays off hundreds after failing internal assessments in Mysuru

Image
Hundreds of campus recruits who joined Infosys in October 2024 are being forced to resign after failing three consecutive evaluation tests at the IT giant’s Mysuru campus.  Nascent Information Technology Employees Senate (NITES) president Harpreet Singh Saluja was quoted by the Deccan Herald (DH) saying that the number of employees being laid off is around 700, although Infosys admits the figure to be around 300.  According to the Economic Times , 400 employees were called in batches and asked to resign on February 7. The employees were reportedly asked to walk off with a month’s salary and access to some courses otherwise they would be terminated making it difficult for them to be hired anywhere else. Also Read Infosys co-founder, 17 others booked for caste discrimination against Dalit professor Bouncers deployed to intimate the employees Bouncers and security personnel were deployed to intimidate the employees and they were also asked to keep their mobiles and lap...
Read more

Greater Bengaluru Committee proposes seven municipal corporations

Image
Bengaluru: The select committee on Greater Bengaluru—tasked with restructuring the city’s municipal agency—submitted its report to Karnataka Assembly Speaker U T Khader on Monday. Headed by Shivajinagar MLA Rizwan Arshad, the committee held several meetings with various stakeholders, including the city’s MLAs, MPs and senior administrative officials. Arshad, along with committee members MLAs S T Somashekar, A C Srinivasa, B Shivanna, and Priyakrishna, submitted the report to Khader. Based on the report, the Greater Bengaluru Administration Bill will be drafted and presented in the Assembly. The final Greater Bengaluru Governance Bill, prepared concerning the administration of Bengaluru, was submitted to the Speaker of the Legislative Assembly, Shri U.T. Khader, in the presence of the members of the Greater Bengaluru Governance Bill Joint select Committee. pic.twitter.com/D4nQeTMKB8 — Rizwan Arshad (@ArshadRizwan) February 24, 2025 According to sources, the report recommend...
Read more