Bengaluru: Bus conductor fails to return Rs 1; court orders BMTC to pay Rs 3K as compensation

The Bangalore Metropolitan Transport Corporation (BMTC) was recently ordered to pay a man Rs 2,000 in compensation after he was denied Rs 1 change for a bus ride by the Bengaluru Urban District Consumer Dispute Redressal Commission.

According to several media reports, in 2019, a man named Ramesh Naik went on a BMTC bus from Shantinagar to Majestic bus depot, during which the conductor issued a ticket for Rs 29. The complainant paid Rs 30 and was not given the change.

Keeping up the fight, Naik then complained about the conductor to BMTC’s high authorities. To his surprise, the authorities made fun of him and drove him away.

Unhappy with this, he filed a complaint with the local consumer court, asking Rs 15,000 in compensation.

The court has now ordered the Bangalore Metropolitan Transport Corporation (BMTC) to pay the guy Rs 2,000 in compensation. The court also ordered BMTC to pay Rs 1,000 towards the complainant’s legal expenses.

“It is the customer’s right to receive the balance due to him, even if it is Rs 1,” the court said while slamming the managing director of Bengaluru Metropolitan Transport Corporation (BMTC) for the incident.

When Naik presented his case in court on his own, the counsel for BMTC refuted the charge, claiming the lawsuit was frivolous.

The judges of the consumer court stated in their judgement announced on January 31, 2023 that the complaint is undoubtedly modest in nature, but the BMTC bus conductor’s ‘inattentive’ and ‘irresponsible’ service is unacceptable.” It is the right of the consumer to collect his money even if it is Re 1 and, thus, he is entitled by the Customer Protection Act, 1986 to receive proper compensation from BMTC for the shortcomings,” the judges underlined.

The court ruled that the BMTC’s MD must repay Re 1 to the bus passenger in addition to providing him Rs 2,000 in compensation for the inconvenience. Court further directed that Naik be given Rs 1,000 for his lawsuit fees, and that all monies be paid within 45 days of the decision, or interest would be assessed as a penalty.

Get the latest updates in Hyderabad City News, Technology, Entertainment, Sports, Politics and Top Stories on WhatsApp & Telegram by subscribing to our channels. You can also download our app for Android and iOS.


Comments

Post a Comment

Popular posts from this blog

‘No difference between Congress, PFI’: Karnataka BJP

Image
Bengalore: Coming down heavily on the Congress for demanding a ban on the Rashtriya Swayamsevak Sangh (RSS) on the lines of the Popular Front of India, the ruling BJP has equated the PFI with the Congress. Minister for Education B.C. Nagesh said on Friday that there was no difference between the ideologies of the Congress party and the PFI. “I don’t know what Congress leaders know about the RSS. A few of them want votes of Muslims and that is why they are demanding a ban on the RSS,” he said. “RSS is a patriotic organisation. It is not getting any funds from the government. It is not important whether it is registered or not. RSS is working for the welfare of the country. But, PFI is indulging in anti-national activities,” he stated. Also Read Police officers troubling Congress will be taught a lesson: Siddaramaiah “It is being banned as there is evidence to prove the charges. Till date all decisions made by Prime Minister Narendra Modi and Union Minister Amit Shah have been
Read more

Karnataka govt all set to launch free bus travel scheme

Image
Bengaluru: Congress-ruled Karnataka government is all set to launch the Shakthi scheme on Sunday which facilitates free bus travel for all women in state owned Karnataka State Road Transport Corporation (KSRTC), Bengaluru Metropolitan Transport Corporation (BMTC) and other corporations. Chief Minister Siddaramaiah will turn ‘conductor’ to inaugurate the scheme and he will issue free tickets to women travelling from Majestic BMTC bus stop to Vidhana Soudha. Deputy Chief Minister D.K. Shivakumar and Transport Minister Ramalinga Reddy will be present on the occasion. The police will be deputed in all BMTC buses after inauguration of the scheme in Bengaluru to avoid any confusion and untoward incidents until the scheme takes off smoothly. All eight DCPs in Bengaluru have been directed to ensure peace as it is expected that miscreants would create confusion to get political mileage. The jurisdictional police and 2,000 home guards are roped in for the purpose. The Hoysala vehicles will a
Read more