The Bangalore Metropolitan Transport Corporation (BMTC) was recently ordered to pay a man Rs 2,000 in compensation after he was denied Rs 1 change for a bus ride by the Bengaluru Urban District Consumer Dispute Redressal Commission. According to several media reports, in 2019, a man named Ramesh Naik went on a BMTC bus from Shantinagar to Majestic bus depot, during which the conductor issued a ticket for Rs 29. The complainant paid Rs 30 and was not given the change. Keeping up the fight, Naik then complained about the conductor to BMTC’s high authorities. To his surprise, the authorities made fun of him and drove him away. Unhappy with this, he filed a complaint with the local consumer court, asking Rs 15,000 in compensation. The court has now ordered the Bangalore Metropolitan Transport Corporation (BMTC) to pay the guy Rs 2,000 in compensation. The court also ordered BMTC to pay Rs 1,000 towards the complainant’s legal expenses. “It is the customer’s right to receive the balan...
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